Terms & Conditions | Babs: The AI Operating System for Modern Family Life

Babs AI's Terms of Service

Last Updated: August 12, 2025

1. Introduction

Welcome to Babs! These Terms of Service ("Terms") govern your use of our AI-powered household operating system. By using Babs, you agree to these Terms. Babs AI LLC ("Babs," "we," "us," "our") provides our products and services through our website located at https://www.hellobabs.ai (the "Site") and through our mobile and other applications and related services (collectively, the "Services"). If you are accepting these Terms on behalf of your employer, organization or another entity (collectively, an "Entity") (which will be deemed to be the case if you sign up for the Services using an email address from such Entity), then you represent and warrant that (a) you have read and understand these Terms, (b) you have full legal authority to bind such Entity to these Terms and (c) you agree to these Terms on behalf of such Entity. As used in the remainder of these Terms, "You" means the Entity you represent in accepting these Terms or, if that does not apply, you individually. If you do not agree to these Terms, you may not use Babs.

We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these Terms were last revised. We will also notify you, either through the Services user interface, in an email notification or through other reasonable means. Any such changes will become effective no earlier than 14 days after they are posted, provided that if you have paid for a subscription to the Services ("Subscription"), then with respect to that portion of the Services any such change will take effect at the next renewal of your Subscription, except as set forth below. Your continued use of the Services after the date any such changes become effective constitutes your acceptance of the new Terms.

PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (A) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST BABS ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (B) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (C) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW.

In addition, when using certain aspects of the Services, you will be subject to additional terms that may be posted on the Services from time to time. Our Privacy Policy located at https://www.hellobabs.ai/privacy governs how we handle your personal information. Please read it carefully. All such terms are hereby incorporated by reference into these Terms. If you are an individual, our Privacy Policy will apply to you and you consent to our collection and use of personal data as outlined therein, or if you are an Entity, our Privacy Policy will apply to your end users.

2. Access and Use of the Service

The Services are designed to help you organize your daily life by providing AI-powered tools that fit into your life workflows.

Your Registration Obligations: You may be required to register with Babs in order to access and use certain features of the Services. If you choose to register for the Services, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Services' registration form. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Services, with or without registering. In addition, if you are under 18 years old, you may use the Services, with or without registering, only with the approval of your parent or guardian. To the extent you are an Entity, you are responsible for obtaining and maintaining all required consents from your end users to allow Babs to provide the Service to you and your end users.

Use of Google APIs: Babs' use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Security of your email: Babs will implement appropriate technical and organizational measures to protect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Your Content processed by Babs on your behalf in connection with our performance of the Services hereunder. You agree (a) to immediately notify Babs at legal@hellobabs.ai of any breach of security or potential security issue you notice while using the Services, and (b) that Babs is not responsible for any electronic communications and/or content (as defined below) which are lost, altered, intercepted or stored without authorization during the transmission of any data whatsoever across networks not owned and/or operated by Babs. Babs will not be liable for any loss or damage arising from your failure to comply with this Section.

Access to the Service: You are responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Services, including modems, hardware, server, software, operating system, networking, email servers, email services, web servers, web services, long distance and local telephone service (collectively, "Equipment"). You are responsible for ensuring that such Equipment and services are compatible with the Services (and, to the extent applicable, the Software (as defined below)) and complies with all configurations and specifications set forth in Babs' published policies then in effect. In the event that you notice a failure or an issue that could cause a problem with the Babs service, you agree to notify us at legal@hellobabs.ai so that we can work to resolve the failure or issue.

General Practices Regarding Use and Storage: You acknowledge that Babs may establish general practices and limits concerning use of the Services, including the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on Babs' servers on your behalf. You agree that Babs has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Services. You acknowledge that Babs reserves the right to terminate accounts that are inactive for an extended period of time.

Mobile Services: The Services includes certain services that are available via a mobile device, including (a) the ability to upload content to the Services via a mobile device, (b) the ability to browse the Services and the Site from a mobile device and (c) the ability to access certain features through an application downloaded and installed on a mobile device (collectively, the "Mobile Services"). To the extent you access the Services through a mobile device, your wireless service carrier's standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices.

Third Party Applications and Integrations:

Integrations: The Services may contain features designed to link to, transfer Your Content to, or otherwise access, third party applications, which can be any web-based, mobile, offline or other software functionality or platform that interoperates with and are accessible through, within, or in conjunction with the Services (each, a "Third Party App"). Babs cannot guarantee the continued availability of such features and may cease providing them without entitling you to any refund, credit or other compensation, if for example and without limitation, the Third Party App provider ceases to make the Third Party App available for interoperation with the Service features in a manner acceptable to Babs in its sole discretion. Any changes to Third Party Apps, including their unavailability, during the Subscription Term shall not affect your obligations under these Terms or any applicable order form. Babs will not be responsible for, and hereby disclaims all liability in connection with, any and all Third Party Apps accessible via the Services.
Third Party Applications: You may choose to enable integrations or exchange Your Content with Third Party Apps. Your use of a Third Party App is governed by your agreement with the relevant third-party provider, not these Terms. You are responsible for selecting any such Third Party Apps and for choosing what of Your Content to transfer to or from them. Babs does not warrant or support Third Party Apps, nor is Babs responsible or liable for the security of Your Content shared with or from any Third Party Apps, or any disclosure, modification, deletion or other processing of Your Content Data resulting from access by such Third Party App or its provider. By using Third Party Apps, you instruct and consent to Babs disclosing or sharing Your Content to the Third Party App as necessary to facilitate the integration with the Third Party App. You acknowledge and agree that, with respect to any personally identifiable data shared with a Third Party App, Babs is not a sub-processor of that Third Party App, nor is that Third Party App a sub-processor of Babs. If you are a user of an Entity using the Services, you hereby represent and warrant that you have obtained any necessary permissions from your employer and your access and use of any Third Party Apps will not violate any internal policies of your employer or applicable Entity.

3. Fees & Payment

Certain features of the Services may require you to pay fees. Before you pay any fees, you will have the opportunity to review and accept the fees that you will be charged. All fees are in U.S. Dollars and are non-refundable. Babs reserves the right to determine pricing for the Services. We will make reasonable efforts to keep pricing information published on our website up-to-date. We encourage you to check our website periodically for current pricing information. We may change the fees for any feature of the Services, including additional fees or charges, if Babs gives you advance notice of changes before they apply. We may, at our sole discretion, may make promotional offers with different features and different pricing to any of Babs' customers. These promotional offers, unless made to you, will not apply to your offer or these Terms.

4. Term

These Terms will remain in effect until terminated by either you or Babs on written notice to the other (email shall suffice). Babs, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Services and remove and discard any content within the Services, for any reason including for lack of use or if Babs believes that you have violated or acted inconsistently with the letter or spirit of these Terms. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Services, may be referred to appropriate law enforcement authorities. On termination of your Babs account and these Terms, any terms or conditions that by their nature should survive such termination will survive, including the terms and conditions relating to payment, licenses, ownership & proprietary rights and confidentiality, services restrictions, disclaimers, indemnification, limitations of liability, termination, the Arbitration Agreement, and the general provisions below.

5. Licenses

Limited License: Subject to your compliance with these Terms, Babs grants you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to (a) install and use one object code copy of any mobile application associated with the Services obtained from a legitimate marketplace on a mobile device that you own or control; and (b) access and use the Services.

Use Restrictions: Subject to your compliance with these Terms, you may access and use the Services. In using the Services, you must comply with all applicable laws, and any other documentation, guidelines, or policies we make available to you. You may not use the Services for any illegal, harmful, or abusive activity. For example, you may not:

Use the Services in a way that infringes, misappropriates or violates anyone's rights.
Modify, copy, lease, sell or distribute any of the Services.
Attempt to, or assist anyone to, reverse engineer, decompile or discover the source code or underlying components of the Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law).
Automatically or programmatically extra data or other Output (defined below) of the Services.
Represent that Output was human-generated when it was not.
Interfere with or disrupt the Services, including circumvent any rate limits or restrictions or bypass any protective measures or safety mitigations we put on the Services.
Use Output to develop models that compete with us or the Services.

6. Ownership; Proprietary Rights

The Services are owned and operated by Babs. The visual interfaces, graphics, designs, compilation, information, data, computer code (including source and object code), products, software, services, and all other elements of the Services ("Materials") provided by Babs are protected by intellectual property and other laws. All Materials in the Services are the property of Babs or its third party licensors. Except as expressly authorized by Babs, you may not make use of the Materials. Babs reserves all rights to the Materials not granted expressly in these Terms. Additionally, the technology and software underlying the Services and/or distributed in connection therewith are the property of Babs, our affiliates and our partners (the "Software"). The Software may include open source software that is governed by its own licenses that we've made available to you. The Babs name and logos are trademarks and service marks of Babs (collectively the "Babs Trademarks"). Other Babs product, and service names and logos used and displayed via the Services may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Babs. Nothing in these Terms should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Babs Trademarks displayed on the Services, without our prior written permission in each instance. All goodwill generated from the use of Babs Trademarks will inure to our exclusive benefit.

Your Content: You may provide input to the Services ("Input") and receive output from the Services based on the Input, including any output automatically generated and transmitted on behalf of you or your end users by Babs AI Tools (defined below) based on the Input ("Output"). Input and Output are collectively "Your Content," which also includes any other information, data or content, in any form or medium, that is submitted or posted by or on your behalf. You are responsible for Your Content, including ensuring that it does not violate any applicable law or these Terms. You represent that you have all rights, licenses and permissions needed to provide Input to the Services. As between you and Babs, and to the extent permitted by applicable law, you (a) retain ownership rights in Input and (b) own the Output. We hereby assign to you all right, title and interest, if any, in and to Output. By transmitting any of Your Content through the Services, you hereby grant Babs and its affiliated companies a license to perform the actions necessary to deliver Your Content to the intended recipients. You further acknowledge that Babs does not control Your Content or other content transmitted using the Services or what recipients of, or others who are provided access to, Your Content by you or your end users, whether directly or downstream (collectively, "Recipients"), may do with Your Content (including to whom such Recipients may forward or otherwise provide access to Your Content, with or without the knowledge of you or your end users), and you agree that Babs will have no liability, and hereby release Babs from any liability, arising from any act or omission of any Recipient with respect to Your Content.

Third Party Material: Under no circumstances will Babs be liable in any way for any content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that Babs does not pre-screen content, but that Babs and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Services. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

System Data: You acknowledge and agree that Your Content does not include any System Data. System Data is owned by Babs. "System Data" means aggregated and anonymous user and other data regarding the Services that may be used to generate logs, statistics and reports regarding performance, availability, integrity and security of the Services.

Feedback: We appreciate your feedback, and you agree that we may use it without restriction or compensation to you.

Retention: You acknowledge and agree that Babs may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Babs, its users and the public. You understand that the technical processing and transmission of the Services, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

7. AI Technology

Babs AI Tools: The Services utilize artificial intelligence technology and data models trained by machine learning (collectively, "Babs AI Tools"). You acknowledge that due to the nature of machine learning and the technology powering Babs AI Tools, Output may not be unique, and Babs AI Tools may generate the same or similar output for third parties. Babs' assignment of Output above does not extend to any output of third parties. You and your end users must not use Babs AI Tools: (a) to mislead any person that Output was solely human generated; or (b) in violation of any third party terms, guidelines, policies or the like to which Babs links in connection with generation of Output.

Our Use of Your Content; Opt Out: We may use Your Content to provide, maintain, develop, and improve the Services, comply with applicable law, enforce our terms and policies, and keep the Services safe.

Accuracy: Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve the Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of the Services, may in some situations, result in Output that does not accurately reflect real people, places, or facts. When using the Services, you understand and agree:

Output may not always be accurate. You should not rely on Output from the Services as the sole source of truth or factual information, or as a substitute for professional advice.
You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.
You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, legal, medical, or other important decisions about them.
The Services may provide incomplete, incorrect, or offensive Output that does not represent Babs' views. If Output references any third party products or services, it does not mean that the third party endorses or is affiliated with Babs.

Disclaimers: NOTWITHSTANDING ANYTHING HEREIN, BABS DOES NOT MAKE ANY WARRANTY AS TO, AND WILL HAVE NO LIABILITY WITH RESPECT TO, BABS AI TOOLS, OUTPUT, THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF BABS AI TOOLS OR THE ACCURACY OF ANY INFORMATION OBTAINED THROUGH BABS AI TOOLS, INCLUDING WITH RESPECT TO THE FACTUAL ACCURACY OF ANY OUTPUT OR SUITABILITY FOR YOUR USE CASE. USE OF ANY MATERIAL AND/OR DATA OBTAINED THROUGH THE USE OF ANY BABS AI TOOLS FEATURE IS AT YOUR SOLE RISK. YOU AND YOUR END USERS SHOULD NOT RELY ON FACTUAL ASSERTIONS IN OUTPUT WITHOUT INDEPENDENTLY FACT CHECKING THEIR ACCURACY. NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU OR YOUR END USERS FROM BABS OR THROUGH BABS AI TOOLS CREATES ANY SUCH WARRANTY.

8. Confidentiality

As used herein, "Confidential Information" means any information disclosed by either party that is marked or otherwise designated as confidential or proprietary or that should otherwise be reasonably understood to be confidential in light of the nature of the information and the circumstances surrounding disclosure. However, "Confidential Information" will not include any information which (a) is in the public domain through no fault of receiving party; (b) was properly known to receiving party, without restriction, prior to disclosure by the disclosing party; (c) was properly disclosed to receiving party, without restriction, by another person with the legal authority to do so; or (d) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information. Each party agrees that it will use the Confidential Information of the other party solely in accordance with the provisions of these Terms of Service and it will not disclose the same to any third party without the other party's prior written consent, except as otherwise permitted hereunder. However, either party may disclose Confidential Information (i) to its employees and other representatives who have a need to know and are legally bound to keep such information confidential by confidentiality obligations consistent with those of these Terms; and (ii) as required by law (in which case the receiving party will provide the disclosing party with prior written notification thereof, will provide the disclosing party with the opportunity to contest such disclosure, and will use its reasonable efforts to minimize such disclosure to the extent permitted by applicable law). Each party agrees to reasonable care in protecting the Confidential Information from unauthorized use and disclosure. In the event of actual or threatened breach of the provisions of this confidentiality section, the non-breaching party will be entitled to seek immediate injunctive and other equitable relief, without waiving any other rights or remedies available to.

9. Personal Insights

Babs may offer information about other individuals with whom you or, if applicable, your end users communicate by email or otherwise interact through the Services, including photographs, job titles/descriptions, locations, and email engagement information ("Personal Insights"). Babs relies on the individuals themselves and other third parties to create these Personal Insights. Accordingly, Babs is not responsible for the accuracy, availability or reliability of any information, content, goods, data, opinions, advice or statements made available in connection with Personal Insights. As such, Babs is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Personal Insights. Babs enables Personal Insights merely as a convenience and the integration or inclusion of Personal Insights does not imply an endorsement or recommendation. You also acknowledge and agree that other Babs users will have access to Personal Insights about you and, if applicable, your end users. Please note that Babs does not aggregate or infer insights based on private communications unless explicitly enabled by you.

Where enabled by you in accordance with your settings, Babs may provide features that deploy cookies, pixels and similar technologies on your behalf to allow you or, if applicable, your end users to track how individuals interact and engage with your emails and to provide you with Personal Insights based on their interactions, such as the times of day when they are most likely to open an email. If you use such features, you are responsible for providing all required notices and obtaining all required consents necessary to use such features.

10. Indemnity

To the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and any costs, losses, liabilities, and expenses (including attorneys' fees and reasonable court costs) from third party claims arising out of or relating to your use of the Services and Your Content, or any violation of these Terms.

11. Warranties and Disclaimers

Warranty by You. You warrant that you have all rights necessary to provide Your Content and any other information, data or other materials that you provide hereunder, and to permit Babs to use the same as contemplated hereunder.

DISCLAIMERS. EXCEPT AS EXPRESSLY SET FORTH HEREIN, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. BABS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. BABS MAKES NO WARRANTY THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE UNIQUE, ORIGINAL, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

12. Limitation of Liability

EXCEPT FOR INDEMNIFICATION OBLIGATIONS OR AMOUNTS OWED BY YOU TO BABS UNDER THESE TERMS, NEITHER PARTY WILL BE LIABLE FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICES; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES; OR (B) ANY AGGREGATE DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID BABS IN THE LAST TWELVE (12) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

13. Alpha & Beta Products

Babs may from time to time at its discretion offer you the ability to trial various alpha or beta versions of the Services or specific features or functionality of the Services ("Beta Offerings"). You acknowledge and agree that Experimental Features may (a) not be supported by Babs and may be changed at any time, including in a manner that reduces functionality, (b) Beta Offerings may not be available or reliable, and (c) Babs provides Beta Offerings "as-is" and will have no liability arising out of or in connection with any Beta Offerings. Making such Beta Offerings available to you shall not create any obligation for Babs to continue to develop, productize, support, repair, offer for sale or in any other way continue to provide or develop the Services either to you or to any other party.

14. Dispute Resolution By Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

a. Agreement to Arbitrate. This Dispute Resolution by Binding Arbitration section is referred to in this Terms as the "Arbitration Agreement." You agree that any and all disputes or claims that have arisen or may arise between you and Babs, whether arising out of or relating to this Terms (including any alleged breach thereof), the Services, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into these Terms, you and Babs are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

b. Prohibition of Class and Representative Actions and Non-Individualized Relief. YOU AND BABS AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND BABS AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION.

c. Pre-Arbitration Dispute Resolution. Babs is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer's satisfaction by emailing customer support at founder@hellobabs.ai. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute ("Notice"). The Notice to Babs should be sent to legal@hellobabs.ai ("Notice Address"). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If Babs and you do not resolve the claim within 60 calendar days after the Notice is received, you or Babs may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Babs or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Babs is entitled.

d. Arbitration Procedures. Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association's ("AAA") rules and procedures, including the AAA's Consumer Arbitration Rules (collectively, the "AAA Rules"), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, https://www.adr.org/. Information about the AAA Rules and fees for consumer disputes can be found at the AAA's consumer arbitration page, https://go.adr.org/consumer-arbitration. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms as a court would. All issues are for the arbitrator to decide, including issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Terms and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.

Unless Babs and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination shall be made by AAA. If your claim is for $10,000 or less, Babs agrees that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

e. Costs of Arbitration. Payment of all filing, administration, and arbitrator fees (collectively, the "Arbitration Fees") will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. To the extent any Arbitration Fees are not specifically allocated to either Babs or you under the AAA Rules, Babs and you shall split them equally; provided that if you are able to demonstrate to the arbitrator that you are economically unable to pay your portion of such Arbitration Fees or if the arbitrator otherwise determines for any reason that you should not be required to pay your portion of any Arbitration Fees, Babs will pay your portion of such fees. In addition, if you demonstrate to the arbitrator that the costs of arbitration will be prohibitive as compared to the costs of litigation, Babs will pay as much of the Arbitration Fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. Any payment of attorneys' fees will be governed by the AAA Rules.

f. Confidentiality of Arbitration. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

g. Severability. If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection (b) titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of subsection (b) above titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" are invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. The remainder of the Terms will continue to apply.

h. Future Changes to Arbitration Agreement. Notwithstanding any provision in this Terms to the contrary, Babs agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending Babs written notice within 30 calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).

15. User Disputes

You agree that you are solely responsible for your interactions with any other user in connection with the Services and Babs will have no liability or responsibility with respect thereto. Babs reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Services.

16. Notices

You agree that any notices, agreements, disclosures, or other communications that Babs sends you electronically will satisfy any legal communication requirements, including that such communications be in writing and will be deemed given upon delivery of email. For Babs, any legal notices shall be sent tolegal@hellobabs.ai. You agree to keep your contact information up to date, and to monitor your email settings to ensure that you receive emails from us at your discretion and as necessary.

17. Messages

Email: By using the Services, you consent to receive emails from us. These emails may include notices about applicable fees and charges, transactional information and other information concerning or related to the Services (e.g., reminders and confirmations). You agree to keep your contact information up to date, and to monitor your email settings to ensure that you receive emails from us at your discretion and as necessary.

SMS: Babs or those acting on our behalf may send you text (SMS) messages at the phone number you provide us. These messages may be used for two factor authentication. Standard data and message rates may apply whenever you send or receive such messages, as specified by your carrier and Babs is not responsible for these charges.

Push Notifications: When you install our app on your mobile device, you agree to receive push notifications, which are messages an app sends you on your mobile device when the app is not on. You can turn off notifications by visiting your mobile device's "settings" page.

18. App Stores

The availability of the Services may be dependent on the third-party from which you received the license to the Services, e.g., the Apple iPhone or Android app stores ("App Store"). These Terms are between you and Babs and not with the App Store, and Babs is responsible for the provision of Services as described in these Terms. However, if you downloaded the Babs mobile app from the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple shall have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. These Terms incorporate by reference Apple's Licensed Application End User License Agreement, for purposes of which, you are the "end-user." In the event of a conflict in the terms of the Licensed Application End User License Agreement and these Terms, these Terms will control.

19. Special Notice for International Use; Export Controls

Software (defined below) available in connection with the Services and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Services or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Softwares is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Services, including as it concerns online conduct and acceptable content.

20. General

These Terms constitute the entire agreement between you and Babs and govern your use of the Services, superseding any prior agreements between you and Babs with respect to the Services. You also may be subject to additional terms and conditions that may apply when you use affiliate or third party services, third party content or third party software. These Terms will be governed by the laws of the State of California without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and Babs agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within San Francisco County, California. The failure of Babs to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or these Terms must be filed within 1 year after such claim or cause of action arose or be forever barred. A printed version of this agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You may not assign these Terms without the prior written consent of Babs. As an exception to the foregoing, you may assign these Terms in their entirety to your successor resulting from a merger, acquisition, or sale of all or substantially all of your assets; provided that you provide Babs with prompt written notice of the assignment and the assignee agrees in writing to assume all of your obligations under these terms. Babs may assign, sublicense, or transfer any or all of its rights and obligations under these Terms without restriction. The section titles in these Terms are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. The Services may also provide notices to you of changes to these Terms or other matters by displaying notices or links to notices generally on the Services. Unless otherwise explicitly stated, all uses of the term "including" in these Terms shall mean "including, without limitation."

21. Questions, Concerns, or Suggestions?

Please contact us at legal@hellobabs.ai to report any violations of these Terms or to pose any questions regarding these Terms or the Services.